The CRM Application is an intelligent platform designed to enhance customer relationship management. It offers features like contact/lead organization and communication tracking, powered by AI. Key AI functionalities include MeetNote AI for automated meeting transcription and summary, LeadSense AI for scoring and routing high-potential leads, and the ability to extract vital lead information from communication texts or emails.
Overview
T-CRM is the all-in-one CRM platform that unifies sales, customer management, and AI-powered automation. Designed to streamline operations, empower your teams, and unlock growth at every stage of your business journey.
Features
Contact & Company Management
Centralized contact and company database
AI agent to auto-create new contacts from enquiries/emails
Relationship mapping (contacts linked to companies & deals)
Activity history (calls, meetings, notes, emails)
Deals & Sales Pipeline
Visual pipeline with customizable stages
SLA alerts & reminders for deal follow-ups
Pipeline filtering by sales rep, stage, or region
Product management
MeetNote AI
Records meetings across popular conference platforms or via mobile device
Provides AI-generated meeting summaries for quick review
Highlights key discussion points, decisions, and commitments
Extracts and assigns actions & follow-up tasks automatically
Conversation history linked directly to deals/contacts
Lead Insights
AI agent auto-enriches lead info (domain, industry, size)
Lead scoring based on domain, source, and past interactions
Cross-sell recommendations (based on existing clients)
Up-sell insights from historical opportunities
Proposal Evaluations & Recommendation
Store & track past proposals with outcomes
AI-based proposal win/loss analysis
Proposal recommendations from past evaluations to increase win rate