- Apartment Building
- Supermarket, tourist area, amusement park, swimming pool, gym

For Residents
- Residents can receive parcels in the apartment anytime without depending on the delivery time of the shipper
- The parcels are stored and secured until the time the residents pick up parcels
- Limit the direct contact between the shipper and the receiver

For Building Management Board
- Increase revenue for the building management board through renting lockers, advertising products and services via Smart Locker
- Contribute to increasing the building's aesthetics and quality
Main Components
T-Resident
- Book locker
- View locker status
- Receive notifications when the shipper has delivered parcels to the locker
- Use QR code to open the locker when picking up parcels
- Pay locker rental fees
T-Locker
- Enter the code to send the item
- Identify QR codes to send and receive parcels
- Connect with reception or administration via audio/video call
T-Reception
- Receive calls of residents from T-Resident
- Open the locker remotely
- Support paying for locker rental fees for residents
T-Admin
- Manage resident information, lockers
- Manage order information
- Support opening the locker remotely
- View statistical reports
User experience journey
The process of booking locker and receiving parcels